Policies

    • We recommend placing online orders at least 72 hours in advance to ensure availability and proper preparation. Need something sooner? Please contact us directly. We will do our best to accommodate last-minute requests based on availability, scheduling and product inventory.

    • Full payment is required to secure all online orders

    • Orders are not confirmed until payment has been received and confirmation has been sent

    • Prices are subject to change without notice.

    • Delivery fees are based on location and mileage

    • A recipient must be available during the scheduled delivery window

    • Upon pickup by the client or delivery service, American Graze relinquishes control of the order and is released from liability related to transportation, venue access, setup, service, food handling, or storage thereafter, to the fullest extent permitted by law. Clients are responsible for compliance with venue policies and any insurance requirements related to delivery or on-site activity not performed by American Graze.

    • Grazing tables require a minimum of 25 guests.

    • Tables are designed for immediate enjoyment and should be consumed within 4 hours of event start time.

    • Any display items, risers, boards or styling props remain the property of American Graze unless otherwise agreed upon. Please refer to your event contract.

    • Order changes must be requested at least 72 hours before scheduled delivery date.

    • All purchases are non-refundable. Cancellations made 7 or more days before the event may receive a credit towards a future order.

    • Cancellation made 5 days prior to the event may receive a 50% credit towards a future order.

    • Cancellation less than 5 days from event are not eligible for a credit due to product sourcing and preparation.

  • American Graze operates out of a shared commercial kitchen and is not an allergen-free facility. While every reasonable precaution is taken to reduce the risk of cross-contamination, we cannot guarantee the absence of trace allergens. Products may contain or have come into contact with dairy, eggs, wheat, soy, peanuts, tree nuts, fish, or shellfish.


  • Seasonal ingredients, specialty items, and garnishes may vary based on availability. American Graze reserves the right to make substitutions of equal or greater value when necessary.

FAQs

    • We recommend placing online orders at least 72 hours in advance to ensure availability and proper preparation. Need something sooner? Please contact us directly. We will do our best to accommodate last-minute requests based on availability, scheduling and product inventory.

    • Grazing tables and custom orders require additional lead time.

    • American Graze proudly serves all of Long Island. Delivery and set up fees vary based on location and size of order.

  • Yes! We can customize selections to complement your event, theme, and preferences. Let us bring your vision to life!

  • Yes! Vegetarian, gluten-friendly, and other accommodations may be available upon request. Please contact us before ordering.

  • Each American Graze board is thoughtfully curated with an elevated selection of artisan cheeses, premium cured meats, seasonal fruits, gourmet accompaniments and handcrafted details. Depending on the size and style selected, your board may include specialty cheeses, charcuterie, fresh and dried fruits, olives, nuts, honey, preservers, sweets and seasonal garnishes.

    Every board is artfully arranged and designed to create a memorable grazing experience, with selections thoughtfully chosen for both flavor and presentation. We prioritize ingredients based on availability, seasonality, and quality to create a grazing experience that is as visually stunning as it is delicious.


  • A small assortment of crackers are included with each board. To maintain freshness and presentations, crackers will be served separately.

    Additional cracker platters are available to purchase as an add-on to your board

  • Absolutely! Our specialty! We offer beautifully styled grazing tables for all events with a minimum of 25 guests.

    • Absolutely! A variety of add-ons are available to compliment your order. Please contact us for our various options.

  • Due to the perishable nature of our products, all items containing perishable foods must remain refrigerated until shortly before serving (approximately 30 minutes to 1 hour). The FDA recommends that perishable foods may remain at room temperature for up to four hours; however, items should not be re-refrigerated or saved for leftovers after two hours.

  • We accept major credit cards and other electronic payments available at checkout.

  • We recommend booking grazing tables as soon as possible as these book up fast, especially during holidays and peak event seasons.